July 10 , 2002

Immediate Release

Camelot Joins Forces With IBM, Blue Express, And Zisco To Offer
The One-stop Comprehensive CRM Solution To SME In China

Marking the Launch of IBM "Blue Easy Plan" -- the New Business Servicing Model


Leading IT service provider in China, Camelot Information Systems (China) Co., Ltd., an Excel's associate company, has signed a partnership with IBM, IBM's subsidiary, Blue Express Computer Engineering Technology Co. Ltd and a Shanghai based software provider, Zisco Information Technology Co. Ltd to jointly develop and provide Blue Express CRM solution, a comprehensive customer relationship management (CRM) system to small and medium enterprises in China.

According to the agreement, Camelot will provide implementation and customization services; Blue Express will provide its 166 sales points throughout China to promote, sell and provide customer support services; and Zisco is responsible for the primary development of the CRM solution.

Backed by the global IT provider IBM as a co-partner, the convergence of strengths in this cooperation will produce definite synergistic effects and competitive advantages in offering a one-stop comprehensive yet cost-effective CRM solution to business enterprises in China. The cooperation has marked the launch of IBM "Blue Easy Plan"- the New Business Servicing Model, in which IBM will provide full support to Blue Express, Camelot and Zisco in terms of servicing expertise, domain knowledge, methodology and technical know-how.

Blue Express CRM solution is a comprehensive business-intelligent customer relationship management solution that enables business enterprises to improve their customer service, sales and marketing activities effectively and efficiently. It is designed and catered for the needs of small and medium enterprises in this competitive China market.

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